How to Manage Your Board

JB Pritzker sent this over to me recently. Shades of reality but tons of humor in this…

How to manage your company’s board of directors:

1. Meet by phone whenever possible. Most of them will be doing their email or goosing their admin or something and not paying any attention at all. They’ll just vote when you ask’em to.

2. Never distribute anything in advance; they might read it and get themselves all confused. Just present it all: gets you through most of the meeting.

3. Never number the pages of what you are presenting. Lots of time can be used constructively figuring out what page everybody is on. If you email the material (preferably just after the start of the meeting), send lots of separate files. Turkeys’ll never know what to look at. Bonus suggestion: send slightly different copies of files with different pagination to everyone; it’s a lotta work but it’s worth it.

4. Have your CFO present numbers, lots of numbers. Make sure they get a chance to go over variances in the pencil budget.

5. If you have to meet in person – it is gonna happen sometime – use food. Any discussion you don’t want input on should be right after lunch. No one’s gonna be awake then.

6. Speaking of lunch, you can play this for lots of time. Have your dumbest admin take orders off some huge takeout menu. Get what type of bread they want, dressing, meat, lettuce, all that. Then have a smart admin shuffle the list so NO order is right. Wrong bread with wrong filling etc. No veggies for vegetarians (they tend to be nitpickers anyway). Kills lots of time and helps make sure they meet on the phone next time. BTW, they’ll pay no attention to anything between when lunch is ordered and when it comes so minimum of an hour.

7. Do bring up board comp and director’s liability insurance. Sure to get their attention and won’t interfere with the real business of the company.

8. Have a nine person board with three insiders, four VCs and two people who don’t have a clue. Just four VCs alone should guarantee gridlock.

9. Every meeting should run way over schedule. You control the agenda: presentations up front; substance in the third overtime period.

10. If they’ve gotta discuss something, get’em down in the weeds. Color of the office; words for the new ad campaign; what bank to deposit tax payments in. That keeps everybody out of trouble.

11. If you’re public and their questions are going where you don’t want to go, tell them you’d be glad to answer but that’ll make them insiders for the next two years. You can also tell by who squirms who was planning to sell.

Didn’t They Learn from 2000?

Daniel Primack wrote a great piece on the continuing insanity in the buyout world. It is amazing that the writing is clearly on the wall and is nearly identical to the venture world in 2000 and yet the LP’s and funds continue unabated. VC’s kept raising massive funds even though it was clear that the liquidity engine (IPO’s) had died. This capital festered in the funds and either a) was returned or b) was pumped mindlessly into misguided companies. With the credit markets down, the LBO world has lost its primary liquidity engine (dividend recaps, etc). So, I am amazed that LP’s are going along with these funds doubling their size. More on the Venture cycle version of this soon…

Warburg Follows the Herd
Warburg Pincus yesterday announced that it has closed its tenth fund with $15 billion, or nearly twice what it secured for its ninth fund in 2005. It’s also $3 billion more than the firm was targeting when it began fundraising last May.

This certainly fits the recent mega-firm pattern, in which Bain, KKR and others have raised record amounts despite a paucity of new deal opportunities. Fee today, call-down in a few hundred tomorrows (unless they spot a problematic PIPE or cratering leveraged loan portfolio).

I had really wanted Warburg Pincus to help retard this trend, which skates the thin line between optimism and greed. Few other firms exude the same spirit of independent thinking – having been an early adopter of globalization and stubborn defender of transacting both massive LBOs and early-stage venture deals out of the same fund. If there was any firm willing to stand on objectivity, it would have been Warburg.

But, alas, it was not to be. Maybe I should have been stripped of my delusions when Warburg propped up MBIA, in a bid to replicate its long-ago success with Mellon Bank (Question: Did LPs who came in on the final close get some sort of discount?). I guess Warburg is willing to stand apart, but not too far apart.

So Blackstone is the now the only fundraising firm left with enough gravitas to help stem market overcapitalization, but looking to Blackstone for moderation is like looking to the Boston Bruins for a Game 7 goal. Sure a few big firms will claim fundraising sanity, but beware the difference of intentional and unintentional fundraising scale-back (yeah, I’m gazing toward Chicago)…

Warburg Pincus would likely respond that it has a flexibile enough investment strategy to handle macro-economic fluxuations, and that it’s investing for the long-term (Note: It declined to comment for this piece). Fine, but it’s a specious argument.

How can any private equity firm claim that it requires the same amount of money today that it did in May 2007? Even if Warburg plans to do the exact same number of deals, many of them will require less cash due to decreased valuations. In fact, the only reason Warburg was raising more money in the first place was because the private equity targets were getting larger and more expensive. Doesn’t what goes up also go down?

Finally, it’s worth emphasizing that LPs share much blame for this fool’s goldrush. I keep hearing investors complain about 2008 fund sizes and strategy drift, but then learn that Warburg got its highest-ever level of LP re-ups. If you don’t want mega-firms raising so much money, then don’t increase your commitments. It’s just as simple as it sounds…

How to Introduce a New Associate to VC

We are very happy to announce that we recently hired Eric Olson as an Associate at DFJ Portage. We originally got to know Eric when he was in publisher services at our portfolio company, FeedBurner. He also co-founded TechCocktail which is now in several cities around the US and is one of the key tech networking events held quarterly. He has a strong interest in making the tech community stronger and in helping to build it up…a strong philosophical match with our mission.

So, today I took Eric out on his first due diligence trip to see a local medical clinic that was using the services of a potential investment. I thought the clinic was on the south side of the Chicago loop. However, as we drove on, the navigation system showed that we had another 5 miles west to go. The next thing I knew, we were in North Lawndale, which is one of the poorest communities in the city, if not the state. I had spent several months there when I was younger and researching the plight of inner city poverty. As we turned onto the clinic’s street, I noticed a youth in a padded Bears jacket hand another gentleman a small clear bag with one hand and take cash back from him with the other. Eric asked me if it was often that VC due diligence trips happened around drug deals in front of burnt out houses. I said it was first for me (though I have been around many a burnt out portfolio company…).

We parked the car and as I got out, Eric noticed that the youth was now on our side of the street and two plains clothes officers pulled up suddenly, jumped out and surrounded him. In the melee that followed, the officers cuffed the kid (who was about 220 lbs) and were pushing him into their car. Eric had to step around the officers to get forward on the sidewalk. The meeting and interview at the clinic went fairly routinely after that.

Eric said he could hardly wait for his next assignment. I mentioned that we had some interviews we needed to do in Kenya with Raila Odinga. Who said VC isn’t an exciting and adventurous job?

Don’t know what we’ll do to orient our next hire…

I’m Back: Pausch Lecture

"The brick walls are there for a reason. The brick walls are not there to keep us out. The brick walls are there to give us a chance to show how badly we want something. The brick walls are there to stop the people who don’t want it badly enough."  — Randy Pausch

Well, I am back after a prolonged absence. With the Holidays, several company sales and New Year efforts, I had trouble finding time to post. Once you begin to drift, it is easy for habit and firedrills to take over. I did enjoy one comment from a reader who asked "Is this blog dead because of the credit crisis?". The good news is that we don’t use much leverage in venture, so the blog is back.

I have my mother-in-law to thank for bumping me out of blogging retirement. She sent me an article to read from the WSJ "A Beloved Professor Delivers The Lecture of a Lifetime". In academics, professors will do "Last Lectures" in which they give parting words of advice as if they were dying. Well, Randy Pausch at Carnegie Mellon has pancreatic cancer and actually is dying. Rather than feeling sorry for himself or dropping deeply into depression, he decided to pull a presentation together for his three young children. He gives an amazingly motivational talk that I think all entrepreneurs should see. It has an incredibly deep array of messages in such a short period of time.

Black Swan or Ugly Duckling?

Last Thursday, I gave a speech at Ignite Chicago on the relevance of "black swan" events on entrepreneurship. I had originally been asked to talk on fundraising.  However, after a compelling talk by Steve Jurvetson on our monthly network partners call, I made an audible at the line.  So, thanks to Steve for inspiration and content here.

A lot has been written on "black swan" events since Nassim Taleb’s book, The Black Swan: The Impact of the Highly Improbable. In my mind, there  is some overlap with this and chaos theory & non-linear systems. I have attached my presentation if anyone is interested Download 2007_12ignite_blackswan.ppt

Quick points:
— a Black Swan is 1) a rare event, 2) with high impact, 3) that is hard to predict (pattern attributed post event)
    * examples include 9/11, stock market crashes, discoveries like Penicillin, start-ups (eBay, etc)
— most of mankind’s development has been driven by black swans (unstructured randomness)
— black swans key in driving big entrepreneurial successes (payoff inverse to predictability)

When this is coupled with the Law of Accelerating Returns (Ray Kurzweil’s book, The Singularity Is Near: When Humans Transcend Biology), you realize that the opportunity for entrepreneurs continues to grow exponentially. As technology improves non-linearly, this means we will experience as much change in the next 20 years as we have over the past 100. Buckle up…

Blodgett Helps Explain the SubPrime Isse…

And we wonder why Buffett says that the credit markets are redefining the term "junk" debt…

How Citi, HSBC, Morgan, Et Al Vaporized Billions

| 9:07 AM

Mystified about how Wall Street’s best and brightest could suddenly up
and lose tens of billions of dollars on insanely risky mortgage bets?
Eager to one day get a piece of those billions in bonuses the same best
and brightest took home in the years when those insanely risky bets
happened to turn out well? Then watch these two British comedians
explain how our country’s most lucrative and admired industry works…


Wait–worried that, by the time you get there, Wall Street will
have learned its lesson and won’t be making those insanely risky bets
anymore? No worries! Wall Street learned its lesson all right–long
before you or any of the current Wall Street generation were born. Here
it is (Shhhh….): 

It’s Not Their Money!

Ironic Post on the Bubble

My friend, Mike Iannelli, sent me the following link Here Comes Another Bubble. Clearly, we are seeing some funny money deals popping up as the economy takes a dive. Perhaps there is a blog on why Billy Joel seems to be the song writer of choice for these music montages…

How Effective Are LinkedIn and Facebook

I
have been using LinkedIn for a couple of years now and Facebook for
about 6 months. While I have found both interesting and have played
with an array of Facebook applications, I haven’t found either
extremely useful from a business perspective. In comparing notes with
others, most tell me that they use them but neither has led much to new
sales, key introductions, etc. Why is this?

On the LinkedIn side, the issue seems to be that the benefits are
asymetrical. When I contact someone, I am always asking for a favor. I
am not building up goodwill through other interactions and then drawing
down on this. No, I am simply pimping friends and one off relations for
direct intros. While I can see six degrees away, I can really only
access two degrees (maybe three if I work hard). It’s awkward and
doesn’t usually lead to an effective intro when I ask a friend to
solicit a favor with his/her friend for an intro. The third degree
doesn’t know me from Adam and, at best, takes an email as a courtesy. I
am hesitant to hit the network hard (as are most of my friends) as I
don’t want to be the guy know as the favor "spam" guy.

Also, the chance of finding a nearby hit depends upon how many links
I have. However, for those people with 10,000 friends, how close can
those connections really be?

At least Facebook give me an array of reasons to interact with
friends or people. I can get an updated view into what friends are
doing and have several ways to engage ranging from books, travel and
such. However, as I add friends, the noise in my feeds grows
exponentially. There are so many applications and ways, one is at a
loss on how to best interact. At least, I can pick my closer
connections and use FB to tighten my bonds there. However, finding the
intro to the head of Cisco’s bus dev group is not so intuitive or easy.
I need a full time associate whose job it is to figure out our business
(and personal needs) and to figure out which apps help us get there.

So, as I click away on the various accept link or friend offers, I
wonder if it is going anywhere or am I just adding more noise to my
world. For now, I’ll probably focus on bringing good friends and
acquaintances into FB and use it to stay closer to them. Still not
certain what I’ll do with the growing LinkedIn web.

If anyone has figured out best practices that are common sense, low
overhead (e.g. Not a second job) and effective, let me know…

Ask the VC: Ad Revenue Models

One of the readers at Ask the VC posted the following question and I did a guest post on it for Brad and Seth:

Question: (1) How do Web 2.0 companies like Feedburner make money?  (2)
What makes a blogger or content provider select one network or blog
community over another (i.e., are the bloggers themselves being paid or
are they essentially working for free)?  (3) How is online media
advertising different now than during the internet boom?

The most popular Web 2.0 revenue model is based on advertising. There are three key players in the ecosystem: Publishers (owners of the sites like blogs, media sites, etc), Ad Networks (aggregate advertiser on behalf of the Publishers) and the Advertisers themselves. Publishers get paid by advertisers who advertise on their site. FeedBurner is an ad network and while it made some money off of licensing its platform to large publishers, most revenue came from the ads inserted into the feeds. This ad inventory comes from either the company’s own direct ad sales force or from ad networks. Some of the ads are CPM based (impressions viewed) while others are CPC ($ per click…a la Google). The publisher generally keeps 60-70% of the ad dollars and the ad network gets 30-40%. So, if Motorola runs an ad campaign through an ad network like FeedBurner, they might pay $5-10/CPM (cost per thousand impressions). The ad network then takes that ad and serves it up on the various websites it has deals with. If the ads are viewed 1,000,000 times, Motorola would pay the network $5-10,000. The network would keep $2-4,000 and the publishers would get the rest. In the case of bloggers, they first pick which ad networks to go with (usually based on which drive the most revenue for the space given) and then approve different ad campaigns. They get a cut of those ad dollars.

More advertisers understand the benefit of online advertising and so, there are more ad dollars flowing into this space than during the Bubble. More importantly, Google has created an entire ecosystem based upon its CPC model where advertisers only pay when ads are clicked on. They feel there is more accountability since they only pay when an action is taken. Also, there is very little cost associated with running many of these publisher sites, so it doesn’t take much to get to break even.

That said, the economy is likely sliding into recession and ad budgets will get slashed. CPC and CPA (cost per action) based revenue should hold up better than CPM based ones since there is a clearer ROI. In  2000, Yahoo saw its revenue plunge 40% in one year. When the cycle corrects, there will be quite a lot of carnage in the ad supported publisher world. Smart operators will get their costs inline and focus on driving the best possible results for advertisers.

Goldman to Build $1B Philanthropy Fund

Whitney Tilson noted the following in his recent email newsletter. I think this is amazing and hope that our buyout and venture brethren follow suit. I have always believed that the philanthropy tsunami unleashed by Gates, Buffett & the Silicon Valley crew would lead to new era of giving equal in impact to the robber barons. The latest move by Goldman only adds momentum to this…

"Kudos to Goldman!  Goldman really is an exemplar in many, many ways.

On the back of record profit so far this year, Goldman Sachs, the global investment bank, is starting a donor-driven philanthropy fund that aims to reach $1 billion over the next few years.

The fund, GS Gives, is initially focused on the firm’s roughly 350 partners who will be strongly encouraged to donate a fixed amount of their compensation.

If each partner gives $250,000, the fund will begin with $87.5 million. Eventually the fund will be open to a larger group of Goldman employees. Goldman’s asset management group will manage the fund free.

The program comes at a time of tremendous wealth creation for Goldman employees. The firm is one of a few that has been largely untouched by the meltdown in the subprime mortgage market and it stands out among its peers in the amount of money it has been able to make so far this year. In 2006 Goldman made $9.4 billion in profit; for the first nine months of 2007, it earned $8.2 billion.

“We know we make a lot of money, and we know that we live in this world and we have a responsibility to give something back,” said Lloyd C. Blankfein, chairman and chief executive of Goldman Sachs.